A pest control quote request form that sends the right technician
Pest control is priced on what the pest is, how far it has spread, and the property it is in. “We have bugs” could be ants in one kitchen or termites in the frame. A request form that asks the right four things tells you which truck to send and whether it is a single treatment or a plan.
What should pest control companies ask first?
| Ask | Why it matters |
|---|---|
| What are you seeing: ants, roaches, rodents, termites, bed bugs, wasps, or something else? | Each pest is a different treatment, product and often a different technician. |
| Where do you see them: the kitchen, a bathroom, the basement, the attic, outside, or all over? | Where they are tells you how far they have spread and where to start. |
| How long has it been going on, and is it getting worse? | A few sightings last week and a problem for months are priced differently. |
| Is it a house, an apartment, or a business, and roughly how big? | Square footage and property type set the treatment area and the price. |
| Are there children or pets living there? | It decides which products and methods you can use, and what the customer needs to know. |
| Do you want a one-time treatment or ongoing service? | A recurring plan is a different quote and often the better job for both sides. |
If an answer would not change what you do next, leave the question out. Each extra question is one more reason for someone to stop before they finish.
Which answers come back too vague to use, and what do you ask next?
The answers that cause a phone call are rarely missing. They are present and too loose to act on. A narrower follow-up, asked straight away while the person is still there, usually settles them. Offering likely answers shows the person the level of detail you need.
| What comes back | The follow-up that settles it |
|---|---|
| “We have bugs.” | Could you describe one: its size, its color, and whether it has wings? |
| “We hear something in the walls.” | Is it scratching or scurrying, and is it mostly at night? |
| “It’s been a while.” | Roughly when did you first notice them: this week, this month, or longer ago? |
Follow up once per gap, then move on. If an answer is still unclear after one follow-up, flag it for whoever picks the request up rather than pressing.
When is a call or a visit still the right move?
Termites, a suspected structural problem and many commercial accounts need an inspection before a price. Bed bugs usually do too, because the price depends on how many rooms are involved. The written request decides which inspections to book first, and the technician arrives knowing the pest, the rooms and who lives there.
How do you set this up from the Quote request template?
Acquainto has a Quote request template to start from. After you sign up, open Browse templates, pick Quote request, and it lands in the editor as a draft you can change before anything is published.
The template asks what the quote is for, a rough budget, a date, whether the person has another quote, and where to send yours. For pest control, make the first question the pest as a choice, replace “How many people would be using this?” with the property type and size, add where they see it, how long and the children-or-pets question, and turn the date into one-time or ongoing service.
To see it from the other side, answer a demo built from the questions on this page. It is a demo: your answers come to Acquainto, not to a business, so leave out real names and contact details.
Acquainto runs it as a short written conversation instead of a form. It:
- asks a follow-up when an answer is incomplete, and asks for clarification when one is vague;
- uses a structured choice where precision matters and open conversation where detail matters;
- shows the person every answer before it is sent, so they correct their own mistakes;
- hands back one clean value per question, delivered to your own systems by webhook.
The person answering needs no account, and nothing has to be scheduled. Start free trial, see how it works, or compare plans.