Formless vs Acquainto: two AI conversations that replace a form
Both replace a web form with a conversation. Formless, made by Typeform, talks both ways: it asks your questions and answers the visitor’s from your own content. Acquainto goes one way, on purpose: it asks what you need to know and does not stop until each answer is usable.
The short answer
- Formless is the better fit if the conversation should also answer visitors’ questions about your business, in many languages.
- Acquainto is the better fit if the conversation exists to hand your team a complete record — a qualified lead, an intake, a quote brief — and nothing else.
Where Formless is better than Acquainto
- Two-way conversation. Formless can be trained on your own content to answer the visitor’s questions. Acquainto asks your questions and does not answer theirs from your content.
- Languages. Formless lists more than 120. Acquainto supports twelve.
- The company behind it. Formless is made by Typeform, with the brand, integrations and history that come with it. Acquainto is a young, independent company.
- Entry price per conversation. Compare the two entry plans in the table below; which is cheaper depends on your volume.
What Acquainto does differently
A conversation that also answers questions has two jobs, and the record you need is only one of them. Acquainto has one job: find out what you asked it to find out, completely.
- You describe what you need to know in plain language, and the conversation is built from that brief.
- It asks again when an answer is incomplete, and offers a choice where precision matters more than prose.
- The person answering reviews every answer before it is sent, with an Edit on each, and is told who gets the answers before the first question.
- One clean value per question comes back by webhook, the moment the conversation ends.
Formless and Acquainto side by side
| Formless | Acquainto | |
|---|---|---|
| Who makes it | Typeform (source: Formless, checked October 2, 2026) | Acquainto, an independent company |
| Free plan | A free trial, no credit card required (source: Formless, checked October 2, 2026) | No free plan. A 14-day trial that includes 75 completed conversations |
| Entry paid plan | Pro: from $59 a month, 250 AI conversations a month (source: Formless, checked October 2, 2026) | Solo: $24 a month billed annually, 75 completed conversations a month |
| Answering the respondent’s questions | "AI forms that can ask and answer questions", trained on your own content (source: Formless, checked October 2, 2026) | Asks your questions; it is not a help desk and does not answer theirs from your content |
| Languages | 120+ languages (source: Formless, checked October 2, 2026) | Twelve, machine-translated from the language you write in |
Facts about Formless come from Formless’s own pages, on the date shown in each row. Prices and plans change; if one of these is out of date, tell us at support@acquainto.com and we will correct it.
Which should you choose?
Choose Formless if:
- visitors arrive with questions, and you want the same conversation to answer them;
- you serve respondents in languages beyond the twelve Acquainto supports;
- buying from Typeform matters to your procurement process.
Choose Acquainto if:
- the conversation’s whole purpose is a complete record your team can act on;
- you want each answer checked and, where it matters, narrowed to a choice before it reaches you;
- you want the answers delivered into your own systems as structured values.