A quote request form for cleaning services
A cleaning quote turns on the type of clean, the size of the space, how often, and anything that adds time. The answer that most often comes back unusable is the type of clean, because “a normal clean” means something different to every customer.
What should cleaning companies ask first?
| Ask | Why it matters |
|---|---|
| Is this a home or a business? | Homes are usually priced by rooms; offices by area and schedule. |
| What kind of clean: regular, deep, move-in or move-out, or after construction? | Each takes a very different amount of time per room. |
| How big is the space? | Bedrooms and bathrooms for a home, square footage or number of desks and restrooms for an office. |
| How often: once, weekly, every two weeks, or monthly? | Frequency sets the price per visit as well as the total. |
| Is there anything that adds time: pets, very high ceilings, the inside of the oven or fridge, windows? | These are the add-ons customers assume are included. |
| How will the team get in, and does it need to be outside business hours? | Keys, codes and after-hours work change who you can send. |
If an answer would not change what you do next, leave the question out. Each extra question is one more reason for someone to stop before they finish.
Which answers come back too vague to use, and what do you ask next?
The answers that cause a phone call are rarely missing. They are present and too loose to act on. A narrower follow-up, asked straight away while the person is still there, usually settles them. Offering likely answers shows the person the level of detail you need.
| What comes back | The follow-up that settles it |
|---|---|
| “Just a normal clean.” | Is this to keep things tidy on a schedule, or the first clean in a while, which would need a deep clean? |
| “It’s a small office.” | Roughly how many desks, and how many restrooms? |
| “Sometime next week.” | Which days work, and does it need to happen before or after your business hours? |
Follow up once per gap, then move on. If an answer is still unclear after one follow-up, flag it for whoever picks the request up rather than pressing.
When is a call or a visit still the right move?
A walk-through is still worth it for a large commercial contract, a cleanup after construction, or a home whose condition the customer finds hard to describe. The written request settles everything else, so the walk-through is about the space itself and the quote can follow the same day.
How do you set this up from the Quote request template?
Acquainto has a Quote request template to start from. After you sign up, open Browse templates, pick Quote request, and it lands in the editor as a draft you can change before anything is published.
The template asks what the quote is for, a rough budget, a date, whether the person has another quote, and where to send yours. For cleaning, make the first question the home-or-business choice, replace “How many people would be using this?” with the size question, and add the type of clean and the frequency as choices. Keep the add-ons as one open question so customers can name what matters to them.
Acquainto runs it as a short written conversation instead of a form. It:
- asks a follow-up when an answer is incomplete, and asks for clarification when one is vague;
- uses a structured choice where precision matters and open conversation where detail matters;
- shows the person every answer before it is sent, so they correct their own mistakes;
- hands back one clean value per question, delivered to your own systems by webhook.
The person answering needs no account, and nothing has to be scheduled. Start free trial, see how it works, or compare plans.