OrbitForms vs Acquainto: classify a lead, or complete it first
OrbitForms, formerly Orbit AI, runs the whole path from a lead form to a booked meeting, and its AI sorts each lead once it is submitted. Acquainto works earlier: it follows up while the person is answering, so the lead arrives complete.
The short answer
- OrbitForms is the better tool when you want one product from form to booked meeting, with routing, CRM sync and follow-up campaigns.
- Acquainto is the better tool when leads arrive too vague to qualify, and the fix has to happen before they are submitted.
Where OrbitForms is better than Acquainto
- Meeting booking. OrbitForms includes a scheduler that syncs to Google Calendar and Outlook. Acquainto does not book meetings.
- CRM and integrations. Native HubSpot, Salesforce, Pipedrive, Close and Attio, and thousands more through Zapier. Acquainto delivers by webhook.
- Lead routing after submission. Its AI sorts each lead into a qualification group, with a written reason, the moment it is submitted. Acquainto hands back the answers and leaves routing to your systems.
- Follow-up campaigns and testing. Email and SMS sequences, dashboards and A/B tests on its higher plans. Acquainto has none of these.
- Team size. Paid plans include unlimited team members. Acquainto plans have seat limits.
What Acquainto does differently
OrbitForms’ conversational forms ask fixed questions one at a time, with branching you set up. Its AI reads what was submitted. If a lead wrote “not sure yet” for budget, it can classify that answer, but not ask again. Acquainto works at the moment of the answer:
- It asks again when an answer is incomplete, and offers a choice where precision matters, such as a budget range.
- You describe what you need to find out; there is no flow to build.
- The person answering reviews every answer before it is sent, and is told who gets them before the first question.
- One clean value per question comes back by webhook, ready for your CRM to route.
OrbitForms and Acquainto side by side
| OrbitForms | Acquainto | |
|---|---|---|
| Free trial | "7-day free trial on every plan" (source: OrbitForms, checked October 11, 2026) | No free plan. A 14-day trial that includes 75 completed conversations |
| Entry paid plan | Pro: $23 a month billed annually ($29 monthly), 10 forms, 1,000 responses a month (source: OrbitForms, checked October 11, 2026) | Solo: $24 a month billed annually, 75 completed conversations a month |
| AI | After submission: "AI SDR Agent for automatic lead qualification and classification, and AI Summarizer for condensing long-form responses" (source: OrbitForms, checked October 11, 2026) | During the conversation: the AI asks the questions and checks each answer |
| Follow-up questions | "Conversational forms that present one question at a time", with conditional logic and branching (source: OrbitForms, checked October 11, 2026) | The whole exchange is a conversation: it asks again when any answer is incomplete, and offers a choice where precision matters |
| Lead routing | "Classification, not scoring": assigns leads to qualification buckets, on Business and Advanced (source: OrbitForms, checked October 11, 2026) | Hands back the answers by webhook; routing is up to your systems |
| CRM | HubSpot on Pro and above: "create or update contacts and companies when forms are submitted" (source: OrbitForms, checked October 11, 2026) | Webhook delivery to your own systems, one clean value per question |
| Security | GDPR and CCPA; SOC 2 described as "our ongoing SOC 2 readiness program", not a completed audit (source: OrbitForms, checked October 11, 2026) | No SOC 2, ISO 27001 or HIPAA attestation. Customer data is held in the United States |
Facts about OrbitForms come from OrbitForms’s own pages, on the date shown in each row. Prices and plans change; if one of these is out of date, tell us at support@acquainto.com and we will correct it.
Which should you choose?
Choose OrbitForms if:
- you want forms, scheduling, routing and follow-up campaigns in one product;
- you need native connections to HubSpot, Salesforce or Pipedrive;
- a large sales team needs access.
Choose Acquainto if:
- your problem is the quality of the answers, not what happens after them;
- you need the same thing for client intake or quote requests, not only leads;
- you want the follow-up to happen before the lead reaches you.
For a worked example, see a lead qualification form for B2B software companies. To try it, see how it works or compare plans.