A Landbot alternative when you need complete answers, not a chatbot
Landbot builds chatbots: flows and AI agents for your website and WhatsApp that answer questions, qualify leads and hand over to your team. Acquainto does one thing a chatbot leaves to you: collects every answer you need, complete, with nothing to design.
The short answer
- Landbot is the better tool when you want a chatbot: on WhatsApp, answering visitors’ questions, with a person ready to take over.
- Acquainto is the better tool when the goal is a complete set of answers from each person, and you would rather describe them than build a bot to ask for them.
Where Landbot is better than Acquainto
- WhatsApp. Landbot runs on the official WhatsApp Business API. Acquainto runs on your site, by link or by QR code.
- A free plan. Landbot is free forever for 100 chats a month, without AI. Acquainto has a free trial, then paid plans.
- Human takeover. A person on your team can take over a chat, with a shared inbox. Acquainto has no live handover.
- Answering visitors’ questions. Landbot’s agents can answer from your own content. Acquainto only asks your questions.
- Integrations. HubSpot, Salesforce, Pipedrive and more, natively on its Professional plan. Acquainto delivers by webhook on every plan.
What Acquainto does differently
In Landbot you build the bot: a flow of blocks, or an AI agent whose questions, and what it does when someone does not know or answers vaguely, you write into its instructions. Acquainto has no flow and no prompt to engineer:
- You describe what you need to find out, the way you would brief a new hire. Checking every answer for completeness is built in.
- It asks again when an answer is incomplete, and offers a choice where precision matters.
- The person answering reviews every answer before it is sent, and is told who gets them before the first question.
- One clean value per question comes back by webhook — a record, not a chat transcript.
Landbot and Acquainto side by side
| Landbot | Acquainto | |
|---|---|---|
| Free plan | Free forever: 100 chats a month, one seat, no AI chats (source: Landbot, checked October 11, 2026) | No free plan. A 14-day trial that includes 75 completed conversations |
| Entry paid plan | Starter: $36 a month billed annually ($45 monthly), 500 chats and 100 AI chats a month (source: Landbot, checked October 11, 2026) | Solo: $24 a month billed annually, 75 completed conversations a month |
| How it is built | A flow of blocks, or an AI Agent: "To make the agent ask for information, you need to include it in the main Instructions (the prompt)" (source: Landbot, checked October 11, 2026) | Describe what you need to find out in plain language; there is no form builder |
| Vague answers | Up to the instructions you write: "Prepare for cases where users don’t know the answer or give vague replies" (source: Landbot, checked October 11, 2026) | The whole exchange is a conversation: it asks again when any answer is incomplete, and offers a choice where precision matters |
| Channels | Web on every plan; Messenger and API chat on paid plans; WhatsApp with your own number from Professional (source: Landbot, checked October 11, 2026) | On your site, by link or by QR code |
| Integrations and webhooks | "HubSpot, Salesforce, Pipedrive, Zoho, Google Sheets and webhooks are in Professional and up" (source: Landbot, checked October 11, 2026) | Webhooks and Google Sheets on every plan, one clean value per question |
| Compliance | "We’re a European platform with GDPR, SOC 2 and a DPA available on request" (source: Landbot, checked October 11, 2026) | No SOC 2, ISO 27001 or HIPAA attestation. Customer data is held in the United States |
Facts about Landbot come from Landbot’s own pages, on the date shown in each row. Prices and plans change; if one of these is out of date, tell us at support@acquainto.com and we will correct it.
Which should you choose?
Choose Landbot if:
- you need WhatsApp, or a bot that also answers questions and hands over to a person;
- you want control over every step of the flow;
- you need a free plan to start.
Choose Acquainto if:
- the job is a complete set of answers per person — a lead, an intake, a quote brief;
- you would rather not design or maintain a bot;
- you want each conversation delivered as a structured record, on any plan.
For the quoting case, see how to qualify a quote request without a phone call. To try it, see how it works or compare plans.